Shipping policy

Effective Date: [10-09-2023]

Thank you for choosing mozabee wholesale as your wholesale supplier. We are dedicated to providing you with efficient and reliable shipping services. Please read our Shipping Policy carefully to understand how we handle the shipping of your wholesale orders.

1. Order Processing Time

1.1 Standard Orders

  • Orders are typically processed within [1-2 ] business days from the date of order placement.
  • Processing times may vary depending on the size and complexity of the order.
  • All orders will be delivered within 1-2 business days.

1.2 Custom or Special Orders

  • For custom or special orders, processing times may be longer. You will be informed of the estimated processing time at the time of order confirmation.

2. Shipping Methods

2.1 Domestic Shipping

  • We offer domestic shipping within India.
  • Orders are shipped using reputable carriers, and the choice of carrier may vary based on factors such as order size and destination.

2.2 International Shipping

  • We also provide international shipping to select countries.
  • International shipping fees and delivery times will vary depending on the destination and shipping method chosen.

3. Shipping Charges

3.1 Shipping Costs

  • Shipping costs are calculated based on the weight, dimensions, and destination of your order.
  • The shipping cost will be provided to you at the time of order checkout for your approval.

3.2 Free Shipping

  • We may offer free shipping on qualifying orders. Details of free shipping eligibility will be clearly outlined on our website or communicated to you during promotions.

4. Shipping Confirmation

  • Once your order is shipped, you will receive a shipping confirmation email with tracking information, allowing you to monitor the progress of your shipment.

5. Shipping Delays

  • While we strive to deliver orders promptly, please note that shipping delays may occur due to factors beyond our control, such as adverse weather conditions, carrier disruptions, or customs clearance delays for international shipments.

6. Address Accuracy

  • It is crucial to provide accurate and complete shipping information at the time of order placement.
  • We are not responsible for delays or losses resulting from incorrect or incomplete shipping addresses.

7. Damaged or Lost Shipments

  • In the rare event that your order arrives damaged or is lost in transit, please contact our customer service team promptly. We will work to resolve the issue and initiate a replacement or refund as needed.

8. Signature Confirmation

  • Some orders may require a signature upon delivery, particularly high-value shipments. This is done to ensure the security of your order.

9. Returns of Undeliverable Packages

  • If a package is returned to us as undeliverable due to an incorrect address or refusal of delivery, we will contact you to arrange for reshipment. Additional shipping charges may apply.

10. Contact Us

If you have any questions or require further information regarding our Shipping Policy, please do not hesitate to contact our customer service team at help@mozabeewholesale.com.

11. Changes to this Policy

We reserve the right to modify or update this Shipping Policy at any time. Any changes will be effective upon posting the revised policy on our website.

Thank you for choosing Mozabee Enterprise for your wholesale needs.

EMAIL :help@mozabee.com

CALL US :+917567063307

TIME : 10 AM TO 6 PM (MON -SAT)

Warehouse Address :  B/H Bharat cancer hospital, balaji nagar -2, F-12, Dabholi Rd, nr. Akshar wadi, Sardar Patel Society, Katargam, Surat, Gujarat 395004